Shipping & Returns
The shipping costs for delivery within the Netherlands are € 4,95.
Your order will be shipped via PostNL as a package, you will automatically receive a Track & Trace code once the parcel has been delivered to PostNL by us. PostNL delivers on Tuesday to Saturday.
Belgium & Luxemburg
The shipping costs for delivery to Belgium and Luxemburg are € 6,95.
Your order will be shipped via PostNL as a package, you will automatically receive a Track & Trace code once the parcel has been delivered to PostNL by us. PostNL delivers on Monday to Friday.
Europe : we ship to all countries in Europe. The shippingcosts can be calculated in the shopping cart where the actual shipping options will be shown on the basis of your order and the delivery address.
|Country EU||Shipping Costs|
|(in Euro incl. VAT)|
|Rest of the world||(in Euro)|
Attention ! All shipping prices are based on shipment in 1 box. In case the order must be shipped in several boxes, we will contact you to discuss the options.
Max. weigth for EU countries: 23 kgs. Max. dimensions : 100 x 70 x 58 cm.
Max weigth for ROW countries : 2 kgs. Max. dimensions: 100 x 50 x 50 cm. In case the order is heavier, we will contact you to discuss options. Larger boxes cannot be shipped. The shipping costs do not include possible clearance costs, duties, VAT, custom fees that might occur for shipping outside the EU.
Country not listed here ? please contact us per email at [email protected] so that we can make you an offer.
In accordance with our terms and conditions, you can return a product within 14 days without giving any reasons (Article 6 and 7), this is done at your own expense. We will refund you within 14 days.
The withdrawal period starts at the moment you receive the product.
If you want to return a product, you must use the Return Form.
During this period of 14 days you can return your order unused, undamaged and completely in its original packaging. Of course you can try the product as you would in a physical store. After fitting, ensure that the product is returned clean, completely undamaged in its original packaging. Sealed products can not be returned after the seal has been broken. The shipping costs for a return shipment are for the account of the consumer.
In the following cases. we cannot accept a return:
- Returns after the withdrawal period of 14 days.
- Damaged products.
- Used products (dirty, dirty or smelly products, etc.).
- Incomplete products with missing parts.
- Without a complete and correctly completed return document.
- Without sufficient postage.
If your return is not accepted, we will inform you by email.