Shipping & Returns
The shipping costs for delivery within the Netherlands are € 4,95.
Your order will be shipped via PostNL as a package, you will automatically receive a Track & Trace code once the parcel has been delivered to PostNL by us. PostNL delivers on Tuesday to Saturday.
Belgium & Luxemburg
The shipping costs for delivery to Belgium and Luxemburg are € 6,95.
Your order will be shipped via PostNL as a package, you will automatically receive a Track & Trace code once the parcel has been delivered to PostNL by us. PostNL delivers on Monday to Friday.
Europe : we ship to all countries in Europe. The shippingcosts can be calculated in the shopping cart where the actual shipping options will be shown on the basis of your order and the delivery address.
In accordance with our terms and conditions, you can return a product within 14 days without giving any reasons (Article 6 and 7), this is done at your own expense. We will refund you within 14 days.
The withdrawal period starts at the moment you receive the product.
If you want to return a product, you must use the Return Form.
During this period of 14 days you can return your order unused, undamaged and completely in its original packaging. Of course you can try the product as you would in a physical store. After fitting, ensure that the product is returned clean, completely undamaged in its original packaging. Sealed products can not be returned after the seal has been broken. The shipping costs for a return shipment are for the account of the consumer.
In the following cases. we cannot accept a return:
- Returns after the withdrawal period of 14 days.
- Damaged products.
- Used products (dirty, dirty or smelly products, etc.).
- Incomplete products with missing parts.
- Without a complete and correctly completed return document.
- Without sufficient postage.
If your return is not accepted, we will inform you by email.